When you sign up with KWIKRIDE, your personal information is required for us to approve you as a user and you hereby consent to the use of your personal data for the purposes outlined in this policy. Your data is private and confidential with us. This privacy policy covers all aspects that affects our user’s data and their privacy. This privacy policy is effective as of 12 April 2019 and will remain in effect until and unless it is revised by KWIKRIDE.


Acquiring of Personal Data

All personal data furnished to KWIKRIDE are on voluntary basis. Users who decline to provide the mandatory data required can simply choose not to sign up for our services. In addition to the personal data provided by users, KWIKRIDE ride may also collect/gather data available in public domain to for our use in marketing or promotion/campaigns.


Personal Date Required

The information we collect from riders and drivers such as email address, phone number, first name, last name, gender, payment or banking and other information are strictly used for the purpose to deliver the services. This include data provided from time to time required for the services to be performed such as addresses. We also collect information and documents related to MyKad, driving licenses or passport, photo and vehicles information. We do not collect personal data that is not necessary for delivering our service such as race, religion or even marital status unless otherwise mandated by relevant government authorities such as driver’s medical health report. Data generated from information created when the users log in/user our services such as a location information, transaction information, usage information, device information and communication information shall only be used for internal purposes.


Data Security

KWIKRIDE takes great care of users’ information and take reasonable steps ensure the security of their personal information. The steps taken to protect this personal information shall be standard acceptable market practices. Should there be a break or leakage of data that comes to your attention, you are obliged to inform us promptly to enable immediate steps to be taken.


Data Uses and Processing

Personal data collected will be also used by KWIKRIDE to research demographic data in order to constantly upgrade and improve our services, improving its functionalities, user experience or for any other needs strictly for these purposes of providing our service including to provide efficient, safe and reliable service to all users. KWIKRIDE may also use and process your personal data for promotional use that is limited to user related activities and events.


Transfer of Personal Data

KWIKRIDE will not transfer or divulge your personal data to any other parties for any use. Should such a situation arise, user’s approval will be sought before it is shared/transferred. In the event a local authority or enforcement agencies that require the data of users as mandated by the prevailing laws of Malaysia, KWIKRIDE will provide its fullest cooperation to such request. As our servers are located outside of Malaysia, you understand and consent to the transfer of your personal data out of Malaysia for the purpose of fulfilling the services required by users.


Revocation of Consent

If any user wishes to revoke the consent given to KWIKRIDE to use and process their personal data, they can simply do so by terminating their user account at any time.


Personal Data of Minor or Other Individuals

It is the responsibility of the parent(s) or legal guardian to not allow any minor under the age of eighteen (18) under their care to submit their personal data to KWIKRIDE. In the event such data is provided to use our services, the parent(s) or legal guardian hereby consent to the use of the minor’s data and personally accept and agree to be bound by our terms and conditions and take full responsibility for the actions of the minor. Data provided by an individual other than their own data such as data of a family member or friends shall be construed as an authorised data and consent of the data owner has been obtained for the use of procuring KWIKRIDE’s services.



When a user signs up with KWIKRIDE and uses its services, the user acknowledges to have read, understood and agreed to the contents and conditions stated in this document. KWIKRIDE shall have the right to modify, update or amend the contents of this document and publish the changes in this website ( as and when such changes take place. Users are advised to periodically keep themselves updated on these changes. Continued use of KWIKRIDE’s services after any change(s) is made to this document and such changes have been reflected in this website (, it shall constitute your acceptance of the same and you consent to abide and be bound by the modified terms of this document. Should there be any major/material changes to the above, KWIKRIDE will update these changes immediately in this website ( In the event of any conflict between the English and other language versions, the English version shall prevail.